ja79 Privacy Policy

ja79 ("we", "our", or "platform") is a trusted online betting and casino platform in Bangladesh. This privacy policy clearly describes how the personal information you provide while using our website ja79.cam is collected, processed, stored, and protected.

This privacy policy applies to our website, mobile platform, and all related services. By using our services, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

We may update this privacy policy from time to time. We will notify you appropriately of any significant changes. We therefore recommend that you visit this page regularly.

ja79 collects specific types of personal and technical information to operate its services properly. We collect only the information that is necessary for providing our services.

2.1 Registration and Account Information

When you create or register an account at ja79, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Mobile number
• Username and password (stored in encrypted form)
• National ID or passport number (where applicable for identity verification)

2.2 Financial Transaction Information

During deposits and withdrawals, we collect the following information:

• Payment method (bKash, Nagad, Rocket, Upay, bank transfer)
• Mobile banking account number
• Bank account details (for bank transfers)
• Transaction amount and date
• Transaction ID and reference number

2.3 Technical and Usage Information

When you visit our website, certain technical information is collected automatically:

• IP address and geographic location
• Browser type and version
• Device type (mobile, tablet, desktop)
• Operating system
• Site access time and session information
• Pages visited and click activity
• Information obtained from cookies and similar tracking technologies

ja79 uses your personal information only for specific and legitimate purposes. We never use your information unnecessarily or sell it to third parties.

Beyond this, we may also use your information for the following purposes:

• To improve platform performance and develop new services
• To identify and resolve technical issues
• To prevent security threats and unauthorized access
• To meet legal and regulatory obligations
• To manage Anti-Money Laundering (AML) and Know Your Customer (KYC) processes
• To send relevant promotional information with your consent

ja79 applies industry-standard security measures to protect your personal and financial information. Our security infrastructure is built on the following technologies and practices:

4.1 Encryption Technology

Our website and services use SSL encryption technology, which keeps all data transmission between your browser and our servers secure. Your password is stored using a strong hashing algorithm — no staff member or system can directly view your password.

4.2 Access Control

Access to your personal information is strictly limited. Only authorized staff who need it to provide services can view your information. All access activity is logged and monitored.

4.3 Secure Payment Processing

Our payment systems — bKash, Nagad, Rocket, Upay, and bank transfer — operate through secure and verified gateways. Sensitive payment information is not stored directly on our servers.

4.4 Regular Security Reviews

Our security team conducts regular system audits, identifies vulnerabilities, and applies the latest security patches. We are committed to fair play and transparency.

ja79 does not sell or rent your personal information to third parties for any commercial purpose. However, limited information sharing may occur in the following situations as needed to provide services:

5.1 Service Provider Partners

We work with trusted service providers for payment processing, technical support, and security verification. These partners are bound by contract with us and may use your information only for the specified purpose.

5.2 Legal Obligations

We may be required to disclose certain information by court order, government directive, or applicable law. Such disclosure will always be limited to the minimum necessary amount.

5.3 Fraud Prevention

Relevant information may be shared with the relevant authorities to investigate and prevent financial fraud, account hacking, or other criminal activity.

5.4 Game Software Providers

Our platform includes games from various software providers including PG Soft, Pragmatic Play, JILI, and Spribe. These providers may receive minimum necessary session information for game operation, but they do not have access to your full identity information.

The ja79 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the website — maintaining your login session, remembering language preferences, and providing security protection. These cookies cannot be disabled.

6.2 Functionality Cookies

These cookies remember your preferences and settings so you do not have to re-enter the same information each time you visit the site.

6.3 Analytics Cookies

We collect anonymous analytics data to understand how users are using our site. This information is not linked to any personal identity.

You can control cookies by changing your browser settings. However, disabling cookies may cause some services to not work properly.

ja79 retains your personal information only for as long as necessary. The retention period is determined based on applicable legal obligations, service requirements, and security considerations.

• Active account information: retained for as long as the account remains active
• Financial transaction records: at least five years as required by law
• Identity verification documents: in accordance with applicable law after account closure
• Technical logs and session information: up to ninety days
• Support tickets and communication records: two years from the date of resolution

After an account is closed or the specified period has ended, we securely delete or anonymize your personal information.

As a ja79 user, you have several important rights regarding your own personal information. We respect these rights and help you exercise them.

To exercise these rights, contact us via our 24/7 live chat support or by email. We will respond to your request within a reasonable time.

ja79's services are entirely for adults aged 21 and above. We do not knowingly collect or process any information from minors.

If we learn that a minor is using our services or has provided us with information, we will immediately close the relevant account and securely delete the collected information.

If you believe a minor is using our platform, please notify our support team immediately. Responsible gaming is part of our core commitment.

ja79 reserves the right to amend this privacy policy as required by applicable law, technological changes, or service improvements. If there are any significant changes, we will notify you by email or by posting a notice on the site.

If you continue to use our services after the updated policy is published, you will be considered to have agreed to the revised policy. The date of each update will be noted at the top of the page.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

For more information, see our Terms and Conditions, Responsible Gaming, and FAQ pages.